Cancellation Request
If you wish to cancel your order or submit a withdrawal request, please contact us using the information below.
To help us process your request quickly, please include:
Required Information
Full Name
Email Address
Order Number
Date of Purchase
Package Purchased
Reason for Cancellation Request
How to Submit Your Request
Please send your request by email to:
Subject Line:
Cancellation Request – Order #[Your Order Number]
Important Information
Cancellation requests submitted before design work has started may be eligible for a full refund.
Once research, concept development, design creation, or branding work has begun, refunds may be limited or unavailable depending on the stage of the project.
Custom logo designs, brand identity systems, and personalized design services are created specifically for each client and may not qualify for a full refund after work has commenced.
European Union Customers
Customers located in the European Union may submit a withdrawal request within the applicable legal period.
However, by purchasing our custom design services, customers expressly request that work begins immediately after payment.
Withdrawal rights may therefore be limited once substantial work has started or the service has been fully completed.
Response Time
Our team aims to review all cancellation requests within 1–3 business days.
Contact Information
ABDERGRAPHIC LLC
Email: contact@abdergraphic.com
Business Address:
1121 N Circle Dr #120
Colorado Springs, CO 80909
United States
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT)