Frequently Asked Questions (FAQ)
How long does logo design take?
Delivery time depends on the package selected. Most projects are delivered within 2–7 business days.
How many logo concepts will I receive?
The number of concepts depends on your selected package. Please review the package details before purchasing.
Do I receive source files?
Yes. Source files are included in packages that specifically mention source file delivery.
Can I request revisions?
Absolutely. All packages include revisions according to the package description.
Will I own the final logo?
Yes. Once the project is completed and payment has been received in full, ownership of the final approved design is transferred to you.
Can I use the logo for commercial purposes?
Yes. All final approved logos can be used for commercial purposes.
Do you offer refunds?
Refund eligibility depends on the stage of the project.
Please review our Refund & Cancellation Policy for complete details.
What information do you need before starting?
We typically require:
- Business name
- Industry
- Design preferences
- Preferred colors
- Competitor examples (optional)
- Additional requirements
Can you redesign an existing logo?
Yes. We can modernize, improve, or completely redesign an existing logo while maintaining your brand identity.
Do you provide branding services?
Yes. We offer complete branding solutions including:
- Logo Design
- Brand Identity
- Color Systems
- Typography Selection
- Social Media Branding
- Brand Guidelines
What file formats will I receive?
Depending on your package, you may receive:
- PNG
- JPG
- SVG
- AI
- EPS
How do I contact support?
Email:
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT)
We aim to respond as quickly as possible.